Returns and Cancellations
Here at S&A Boutique Shop we pride ourselves on customer service and satisfaction. So if for some reason you are not happy with your order, you can send it back for a refund or exchange as long as it is within 15 days of the ship date (returning package must be postmarked as so) and the merchandise has not been worn, washed, or altered in any way. Original shipping and handling charges are not refundable, and the customer is responsible for return shipping with the carrier of his or her choice. We recommend shipping your item(s) back with both insurance and a tracking number -- that way you are protected from the possibility of loss during shipping and will know whether your package has been received by our warehouse. Returns and exchanges generally take 7 business days to complete once received. Please keep in mind that it may take an additional 7 business days for your refund to be posted to your credit card account. Once a return as been processed, you will receive a confirmation email. Any item returned without its original tag or shoe box may be assessed a $1 restocking fee.Send all return/exchange merchandise to:
S&A Boutique Shop
P.O. Box 57008
Los Angeles, California, 90057
In order to get your beautiful new pieces out to you as soon as possible we cannot accept cancellations more then 1 hour after your purchase. If you are within this time frame please email us at firstname.lastname@example.org Otherwise we are more then happy to accept a return once you have received your products.
Please note that original shipping fees are non-refundable & return shipping is the responsibility of the customer.